Just Call Melinda LLC (“Just Call Melinda,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:
Visit JustCallMelinda.com;
Submit a form;
Download educational materials;
Register for a workshop, webinar, or event;
Schedule an appointment;
Communicate with us by email, telephone, text message, or other means;
Participate in a survey or questionnaire;
Provide information in connection with services you request; or
Otherwise interact with Just Call Melinda.
This may include:
Name;
Email address;
Telephone or mobile number;
Mailing address, when provided; and
Other contact information you voluntarily provide.
Federal or postal employment status;
Federal agency or employer;
Years of service;
Retirement status;
General retirement goals;
Benefit-related information;
Information concerning FERS, FEGLI, TSP, Social Security, or other benefit programs; and
Other retirement-related information you voluntarily provide.
Appointment scheduling information;
Workshop or webinar registration information;
Attendance information;
Questions submitted before or during an event; and
Communications relating to an appointment or event.
Website forms;
Surveys;
Questionnaires;
Emails;
Text messages;
Telephone calls;
Appointment scheduling systems; and
Other communications with us.
Internet Protocol (IP) address;
Browser type;
Device type;
Operating system;
Referring website or source;
Pages viewed;
Links clicked;
Dates and times of visits;
General geographic information derived from an IP address;
Advertising or device identifiers; and
Other information regarding interactions with our website.
We may use the information we collect to:
Respond to inquiries and requests;
Provide educational information and services;
Determine whether our services may be relevant to your needs;
Schedule and conduct appointments;
Register you for workshops, webinars, meetings, or events;
Send confirmations and reminders;
Provide customer support;
Communicate with you about services you requested;
Send educational or informational communications;
Send marketing or promotional communications when permitted;
Personalize website and communication experiences;
Operate and improve our website;
Measure website, advertising, and marketing performance;
Understand how visitors interact with our website and communications;
Maintain records of communications and consent;
Protect our website, business, clients, and users;
Prevent or investigate fraud, misuse, or security incidents;
Maintain appropriate business records; and
Comply with legal, regulatory, contractual, or professional obligations.
We may also use information for other purposes disclosed to you at the time the information is collected or with your consent.
We do not sell your personal information.
If you provide your email address and elect to receive communications from us, we may send educational, informational, service-related, event-related, or promotional emails.
You may unsubscribe from promotional email communications at any time by using the unsubscribe link contained in the email.
Unsubscribing from promotional emails may not prevent us from sending non-promotional communications reasonably necessary to respond to a request, administer an appointment, provide requested information, or maintain an existing business relationship.
Just Call Melinda LLC may offer informational and promotional text-message programs to individuals who affirmatively opt in to receive them.
Depending on the consent you provide, SMS messages may include:
Appointment confirmations;
Appointment reminders;
Responses to inquiries;
Requested information;
Educational information;
Workshop or event information;
Service updates; and
Promotional communications.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a message.
You may reply HELP for assistance.
We maintain records of SMS consent where appropriate and send messages according to the type of consent provided.
No mobile information will be shared with third parties or affiliates for their independent marketing or promotional purposes.
Information may be provided to service providers or subcontractors when necessary to support services such as:
Messaging delivery;
Customer service;
Appointment administration;
Technology services; or
Other services performed on our behalf.
Text-message originator opt-in data and consent will not be sold, transferred, or provided to another business for that business's independent marketing or promotional purposes.
SMS consent is specific to Just Call Melinda LLC.
We do not sell personal information to third parties in exchange for money.
We may disclose information to service providers and other companies that perform services on our behalf, including providers supporting:
Website hosting and administration;
Customer relationship management systems;
Appointment scheduling;
Email communications;
SMS communications;
Webinar and video-conferencing services;
Analytics;
Advertising and marketing technology;
Document or file storage;
Customer support;
Information technology;
Cybersecurity;
Professional services; and
Other legitimate business operations.
We require service providers to process personal information in accordance with applicable contractual obligations and applicable law.
We may also disclose information when reasonably necessary to:
Comply with applicable law;
Respond to lawful requests, subpoenas, court orders, or regulatory requirements;
Protect our legal rights or property;
Investigate suspected fraud or misuse;
Detect or respond to security incidents;
Protect users or other individuals; or
Facilitate a merger, acquisition, reorganization, sale of assets, or similar business transaction, subject to applicable law.
Mobile information and SMS opt-in consent are handled as described in the Mobile Information and SMS Consent section above.
We use cookies, pixels, tags, scripts, and similar technologies to operate our website and understand how visitors interact with it.
These technologies may be used to:
Maintain website functionality;
Remember preferences;
Understand website usage;
Measure website performance;
Analyze traffic;
Identify technical problems;
Measure marketing and advertising effectiveness;
Understand how visitors arrive at our website; and
Improve our website, communications, and services.
Some cookies are necessary for the website to function.
Other technologies may be provided by third-party analytics, advertising, or technology providers.
You may be able to control certain cookies through your browser settings or through privacy or cookie controls made available on our website.
Disabling certain technologies may affect the functionality of portions of the website.
We may use third-party analytics and advertising technologies to understand website activity, measure advertising performance, and improve our communications.
These technologies may include services such as Google Analytics and advertising or measurement technologies associated with platforms through which we advertise.
Depending upon the technologies enabled, these providers may collect information such as:
Certain advertising technologies may use information you provide to us, such as an email address or telephone number, in hashed or otherwise protected form to help measure advertising performance, attribute conversions, and match interactions with advertising platforms where permitted by applicable law.
IP address;
Browser or device information;
Pages viewed;
Links clicked;
Referral information;
Advertising identifiers;
Website interactions; and
Information about interactions with advertisements.
Third-party providers process information according to their own privacy policies and contractual arrangements with us.
Just Call Melinda does not sell personal information for monetary payment.
However, some state privacy laws use terms such as “sale,” “sharing,” “targeted advertising,” or “cross-context behavioral advertising” more broadly than the ordinary meaning of selling information for money.
For example, certain advertising or analytics technologies may transmit device identifiers, internet activity information, or similar information to advertising or technology providers.
Where such activities are considered a sale, sharing, or targeted advertising under applicable law, eligible consumers may have the right to opt out.
We do not sell or provide mobile telephone numbers or SMS opt-in consent to other companies for their independent marketing or promotional purposes.
Some web browsers allow users to send a “Do Not Track” or similar signal.
Because there is not a universally accepted standard governing traditional Do Not Track signals, our website may not respond to all such signals.
Certain jurisdictions recognize browser-based opt-out preference signals, such as Global Privacy Control (GPC), as a method of communicating a consumer's privacy preference.
Where applicable law requires us to recognize a qualifying opt-out preference signal, we will process the signal as required by applicable law.
A privacy preference signal may apply only to the browser or device from which it is sent.
Third-party analytics, advertising, or technology providers may collect information regarding your activities on our website as described in this Privacy Policy.
You may unsubscribe from promotional email communications using the unsubscribe link contained in our emails.
You may opt out of SMS messages by replying STOP.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, legal, compliance, security, and recordkeeping purposes.
The length of time information is retained may depend on:
The type of information;
The nature of our relationship with you;
Why the information was collected;
Whether you have requested services;
Consent and communication records;
Legal or regulatory requirements;
Contractual requirements;
Fraud-prevention or security needs;
Dispute-resolution requirements; and
Appropriate business recordkeeping practices.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, loss, or destruction.
These safeguards may include access controls, secure systems, service-provider controls, security practices, and other measures appropriate to the nature of the information we maintain.
However, no website, internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.
You should use appropriate care when transmitting personal information electronically.
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
Request confirmation of whether we process personal information about you;
Request access to personal information we maintain about you;
Request information about categories of personal information we collect;
Request correction of inaccurate personal information;
Request deletion of certain personal information;
Request a portable copy of certain personal information;
Opt out of certain sales of personal information;
Opt out of certain sharing or targeted advertising;
Limit certain uses or disclosures of sensitive personal information where applicable;
Withdraw consent where processing is based upon consent;
Appeal certain decisions regarding a privacy request where provided by law; and
Exercise applicable privacy rights without unlawful discrimination.
These rights are not absolute. Certain exceptions may apply, including when information must be retained to comply with legal obligations, complete transactions, protect rights, maintain required records, or for another purpose permitted by law.
To exercise an applicable privacy right, contact Just Call Melinda using the contact information listed at the end of this Privacy Policy.
Please clearly indicate that your communication concerns a Privacy Request and describe the request you are making.
We may need to verify your identity before completing certain requests.
Verification may require information reasonably necessary to confirm that the person submitting the request is the individual to whom the information relates or an authorized representative.
We will respond to verified requests within the time required by applicable law.
If we cannot fulfill a request, we may explain why, subject to applicable law.
You may unsubscribe from promotional emails using the unsubscribe link contained in our emails.
You may opt out of SMS messages at any time by replying STOP.
You may reply HELP to a text message for SMS assistance.
Opting out of marketing communications does not necessarily prevent communications needed to respond to a request, administer an appointment, or provide services you have requested.
Because Just Call Melinda provides education and services relating to federal benefits, retirement planning, and related financial or insurance matters, individuals may voluntarily provide financial, benefit, or insurance-related information.
Certain information or relationships may be subject to additional federal or state privacy, security, insurance, financial-services, or recordkeeping requirements.
Where another law provides protections or requirements applicable to particular information, we will handle that information in accordance with applicable law.
This Privacy Policy does not replace any separate privacy notice, disclosure, consent, or security requirement that may apply to a particular financial, insurance, or other regulated service.
Our website may contain links to websites, applications, platforms, or services operated by third parties.
Those third parties maintain their own privacy and security practices.
We are not responsible for the privacy practices, security, availability, or content of third-party websites or services that we do not control.
We encourage you to review the privacy policies of third-party services you use.
Our website and services are intended for adults and are not directed to children under 13.
We do not knowingly collect personal information online from children under 13.
If we learn that personal information from a child under 13 has been collected through our website without appropriate authorization, we will take reasonable steps to delete the information as required by applicable law.
We may update this Privacy Policy periodically to reflect changes to:
Our business;
Our services;
Technology;
Website functionality;
Data practices; or
Legal or regulatory requirements.
When we update this Privacy Policy, we will update the Last Updated date at the top of this page.
If required by law, we may provide additional notice of material changes.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have questions about our privacy or communications practices, contact:
Just Call Melinda LLC
Website: JustCallMelinda.com
Email: [email protected]
For privacy requests, include “Privacy Request” in the subject line or message.
For SMS assistance, reply HELP to a text message from us.
To stop receiving SMS messages, reply STOP.
© 2020–2026 Just Call Melinda LLC. All Rights Reserved.